When I started GenZ Facility Solutions, I had no investors, no big connections, and no experience in the cleaning world. What I did have was drive, discipline, and the desire to build something that truly mattered.
I remember sitting in my car after my first client meeting thinking, “This might actually work.” At that time, I was still figuring out pricing, proposals, and how to juggle operations while cleaning myself. Looking back, I can see exactly where I made the right calls and where I learned hard lessons.
💡 The Early Days
In the beginning, my focus was survival. I spent my nights cleaning and my mornings emailing property managers. I had no systems, only ambition. If I could go back, I would build structure earlier. Even a simple checklist or spreadsheet could have saved me hours of confusion.
Growth without organization is chaos. What feels small at first quickly turns into constant fire drills when the work starts coming in.
🧠 The Power Of Process
When GenZ Facility Solutions began expanding, I realized something important. The cleaning itself is not the hardest part. The challenge is managing people, schedules, and expectations.
I wish I had documented everything from day one. The way you train, the way you price, and the way you communicate must be clear. Consistency becomes your brand.
🤝 Building A Team
Your first cleaner is more than a helper. They are your partner in building reputation. I learned to treat every cleaner as a reflection of our brand. Clients notice reliability and attitude more than anything.
Now, I spend more time developing leaders within my company than chasing contracts. The team is the business.
🚀 Technology Changed Everything
When I saw how much time technology could save, I leaned in fully. We introduced live reporting, QR checklists, and digital walk-throughs long before it became standard.
If I could restart, I would use automation from day one. It gives clients transparency and builds trust instantly.
✨ Final Thoughts
Starting a cleaning business is not about mops and vacuums. It is about vision and persistence. Every client, every site, and every mistake teaches you something.
If I were to give advice to anyone starting today, I would say this: focus on excellence from the beginning, not perfection. Systems will make you scalable, and character will make you successful.